People often ask us how we have such happy employees that take such good care of the customers. They generally go on to say how good employees are hard to find. While those things may be true, we look at it from a slightly different perspective.
Yes, our employees do take good care of our customers. We openly recognize the superior performance of all of our employees. We know that without taking good care of our customers, we won’t have any customers. Our customers have choices, and we work hard to make sure they want to choose Hollywood Crawford every time. Hollywood Crawford has been making Happy Customers since 1947. Yes, it does start with hiring good employees that first have a desire to take excellent care of our customers. We go the extra mile to assure our customers’ expectations are exceeded. We make sure they are trained well, and they have what they need to assure there are no obstacles in the way of providing exceptional customer service, which is really uncommon in these days. We know that if they are not successful in exceeding our customer’s expectations, the company won’t be successful. That all sounds like a lot of hype, but we are successful because we live that philosophy every day, enjoying exceeding our customer’s expectations.
But it goes much deeper than that. Behind every busy and successful business lives a lot of stress that we have learned is counter-productive to a healthy lifestyle, and even the overall productivity of the company. The above pictures show a new break room that we have created for our office staff to go and unwind, relax and de-stress for a period of time. They can go there to just escape the daily demands in the quiet, to listen to some music, or even enjoy the massage chair. This is the basis for a healthier lifestyle.