We believe that it’s the little things that make great customer service. Things we do 1000 times a year are easy for us, but may be really difficult for our customers that may be faced with these issues once or twice in a lifetime. That is one of the ways we make a difference in their lives. Please read what they have said recently.
Sharon K., 8/14/19,
“Miguel, the Hollywood Crawford service representative, called to confirm the appointment and service time. He arrived as scheduled and was very professional and helpful. He serviced my garage door, programmed my Genie and current keyless entry pad, as well as my car garage entry button. in addition, he offered me a free keyless entry and Amazon prime.program through MyQ and Amazon Prime. He also helped me set everything up on my iPhone! He was extremely patient and provided EXCELLENT CUSTOMER SERVICE. Thank you!”
Donna H., 8/14/19,
“When the spring broke on my garage door, I was unable to get the door open to get my car out. When I called to schedule service I was told they were scheduling for the next week. When I told the scheduler that I can’t get my car out, I was worked in 2 days later. The technicians arrived promptly and had it fixed within thirty minutes. Both were very nice.”
James G., 8/14/19,
“Firstly, the staff at Hollywood Crawford, particularly Oliver Williamson, was extremely helpful in assisting me with examples of possible new garage doors as I was interested in replacing the existing one that was showing severe signs of aging and wear and tear. With his assistance, my wife and I chose a very attractive new steel door. We felt the price, along with the various warranties associated with this new door, was very competitive. The door was delivered a couple of weeks later and the two delivery/installers, Uvaldo and Antonio, were very courteous, helpful, professional and trustworthy. They went through numerous details concerning the new door and the various accoutrements. The end result is a truly beautiful new garage door for which my wife and I are very proud. Thank you, Hollywood Crawford, for a very worthwhile and enjoyable experience.”
William C., 8/14/19,
“Miguel arrived when he said he would. Very courteous, professional and got my door repaired quickly!”
John H., 8/15/19,
“Miguel services our door after DIY damage. He was very courteous, conscientious, quick, and had good maintenance advice to share. I will definitely call Hollywood Crawford next time I need garage door opener service or repairs.”
Krishna M., 8/15/19,
“Brandon and Dale did an excellent job with our two door tune-up. I got a call about an hour ahead of their visit and they were right on time. Both the technicians were friendly, knowledgeable, and did a great job explaining what they were going to do as part of the service. They set one of my garage door so that there were no gaps between the floor and the door itself, and left me a can of lubricant as well. I would highly recommend Hollywood Crawford. Thanks Brandon and Dale!”
JC B., 8/15/19,
“Great customer service and quick repairs. Will gladly recommend to anyone needing garage door servicing and repair.”
Steve W., 8/16/19.
“Our service provider from Hollywood Crawford, Miguel, did an excellent job servicing both our garage doors as well as setting up multiple cars and remotes. We appreciate him also installing that MyQ link for Amazon deliveries.”
Debbi C., 8/16/19,
“Terrific technician. Arrived as scheduled and very knowledgeable.”
Brenda C., 8/17/19,
“We have garage doors from Hollywood Crawford and have been using them for about 25 years. They are always very helpful, courteous and arrive on time. We would definitely recommend them.”
Ben T., 8/19/19,
“Had Hollywood Crawford come out to replace a broken garage door opener, and they did an excellent job in a timely manner. They also helped me program a few items on keypad, etc.. They also serviced my garage door which they installed about eight years ago. I highly recommend Hollywood Crawford Door Company.”
Roland A., 8/20/19,
“Miguel was very good with what he was going to do and how long it will take. I recommend him very highly.”
Marv A., 8/23/19,
“Sonny and Alex did a great job. They notified me when in-route, were right on time and finished so quickly I didn’t think the job was done. Friendly, courteous and professional. Thank you!!”
Robert P., 8/26/19,
“The installers were fast, efficient, and friendly. My only take away was I wish they would have showed me how to use the Wi-Fi feature of my garage door opener.”
Eric E., 8/27/19.
“Joe was great. He diagnosed the issue and professionally repaired it. Didn’t try to upsell me but did give me options on worn down parts. Tightened the spring on the garage door he was not called to work on, went above and beyond. I won’t go anywhere else for garage door repair. Thanks Joe!”
