We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following explains what information we may collect and how it is used. By using our website, https://hollywoodcrawford.com/, you are accepting the practices described in this policy.
Information Collection
We may collect non-personal information such as your domain name, IP address, browser type, operating system, referring pages, and usage data. This information does not personally identify you.
If you communicate with us via forms, email, phone, or other methods, we may collect the personal information you provide, such as your name, phone number, email address, and service details.
SMS & Text Messaging Data
If you opt in to receive SMS/text messages from us, we may collect and store your phone number, messaging preferences, consent records, and communication history.
This information is used to send you service updates, appointment reminders, and marketing messages (if consented).
Information Use
We use collected information for internal purposes, including:
- Providing, maintaining, and improving our services
- Responding to inquiries and customer service requests
- Sending appointment reminders and service updates
- Sending marketing communications (only if you have opted in)
- Maintaining records of consent and communication preferences
SMS Communications & Opt-Out
If you have opted in to receive text messages, you may receive messages related to your services, appointments, or promotions.
You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you opt in again.
For assistance, reply HELP or contact us directly.
Message frequency may vary. Message and data rates may apply.
Data Sharing & Sale of Information
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
Mobile phone numbers, SMS consent data, and messaging information will not be shared with third parties or affiliates for marketing purposes.
We may share information only with trusted service providers who assist in operating our business (such as messaging platforms, customer support systems, or analytics tools). These providers are required to use your information only to perform services on our behalf.
We may also disclose information if required by law or to protect our rights and security.
Security
We follow generally accepted industry standards to protect your information both during transmission and once it is received. Sensitive data is transmitted securely via encryption, and access to personal information is restricted to authorized personnel only.
Cookies
We use cookies to improve your experience and analyze website usage. Cookies help us recognize repeat visitors and optimize site functionality. You may disable cookies in your browser settings, though some features of the site may not function properly.
Links
This website may contain links to external sites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.
Surveys and Contests
Participation in surveys or contests is voluntary. Information collected may include contact and demographic details and will be used to administer the promotion and improve our services.
Consent
By using this website, you consent to the collection and use of information as outlined in this policy.
If we update this Privacy Policy, changes will be posted on this page. Please review periodically for updates.
Contact
If you feel that we are not abiding by this privacy policy, you should contact us immediately:
Phone: (210) 494-3434
Address: 11234 Gordon Road, San Antonio, TX 78216
